Contact

Last updated: January 1, 2026

All matters go through a single email address.

Write to [email protected] — we usually reply within a few business days.

Complaints, grievances, and consumer matters go to the same address.

Privacy / GDPR requests and legal notices also go to [email protected].

Contact address

All Rafshot matters go to [email protected].

You can also reach us by post: Rafał Piekara, ul. Jodłówka-Wałki 106b, 33-150 Jodłówka-Wałki, Poland.

Product support, feature questions, bugs, and other technical matters. Complaints and grievances. Privacy and GDPR requests. Partnerships and press.

We aim to reply within a few business days. Response times may vary with load and the nature of the request.

For complaints, we respond within the time required by applicable law.

We do not provide legal, financial, or other professional advice. We do not replace specialists.

We do not share other users' personal data without a legal basis and an appropriate process.